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Position: General Manager
Organization: Better Environmentally Sound Transportation (BEST)
Location: Vancouver BC

Are you a leader passionate about active, sustainable transportation? Better Environmentally Sound Transportation (BEST) is currently seeking a full-time General Manager. The BEST General Manager role offers the successful candidate an opportunity to play a significant role in the region’s transportation policy and initiatives. The General Manager is the senior strategic and administrative leader of BEST. They represent BEST at various levels in Metro Vancouver, and work with senior municipal representatives, and social organizations and enterprises to further BEST’s mission. If you excel at strategic planning, policy development, relationship building, and organizational leadership we want to hear from you.


BEST has been promoting sustainable transportation in the Lower Mainland of BC since 1991. Formed by a group of dedicated cyclists, BEST opened Vancouver’s first do-it-yourself bike store (Our Community Bikes) and coordinated Ride for the Environment events during National Environment Week at a time when bicycling was still a fringe transportation mode. In 1994 BEST decided to be more inclusive, changing its mandate to promoting all forms of sustainable transportation, including walking and public transit.

More recently, BEST has focused on building viable social enterprises based on offering services to encourage and enable sustainable modes of transportation. These programs include STAR, Seniors Transportation Access Resources; Living Streets, a unique model of engaging recent immigrants to affect change to the pedestrian experience in their neighbourhood; Commuter Challenge, a free one week national initiative encouraging sustainable commuting; and The Bicycle Valet, free and safe bicycle parking for events. Beginning in 2016, BEST joined up with Parkbus BC to support access to BC Provincial Parks without the need for a car. BEST is also currently developing and supporting several other sustainable transportation initiatives.

BEST Vision

Through sustainable transportation, we build vibrant, inclusive communities.

BEST Mission

To activate better transportation options through initiatives, collaboration and leadership.

Key Responsibilities for the General Manager position

Key responsibilities of the General Manager include:

  • Is accountable to the elected Board of Directors and executes the strategic direction set in collaboration with the Board,

  • Seeks out new opportunities for the organization and makes recommendations to the Board on the creation/adoption or elimination of BEST programming or collaborative opportunities,

  • Leads the staff, hires, assigns, supervises, evaluates and releases staff, and manages BEST operations on a day-to-day basis,

  • Develops and supervises projects and programs to ensure they meet their goals and timelines,

  • Ensures that BEST is sustainable in all aspects of its operations, and that BEST continually improves its performance in striving to meet its mission,

  • Maintains and develops all internal policy documents,

  • Leads operational financial management, budgeting, forecasting, reconciliation, and reporting,

  • Leads communication initiatives on BEST’s behalf, including, developing press releases, position papers, fundraising materials, and newsletters,

  • Sets fundraising targets, priorities and in consultation with the Board policy, seeks out new sources of funding, applies for grants on BEST’s behalf,

  • Keeping up to date with sustainable transportation trends, developments and policies,

  • Maintain and develop key relationships with stakeholders, partners, and funders.


The GM is responsible for supervising all staff members, and providing support to other staff in their management of BEST volunteers and casual staff members.

BEST strives to be an inclusive, democratic workplace. The General Manager’s role is often more to answer questions and advise staff when requested than dictating tasks. Many decisions are made collectively or by the person who has the most experience with a particular issue. This will depend on the knowledge of staff and the development level of each program.

Reporting Relationship

The BEST General Manager reports to the Board of Directors at their monthly meetings and on an adhoc basis as required.


  • Strong knowledge of Metro Vancouver’s transportation landscape,

  • Experience working with diverse partners,

  • Very self-motivated,

  • Passion for sustainable modes of transportation,

  • Experience managing in a collaborative, dynamic environment,

  • Experience with program and social enterprise development,

  • Experience with budgeting and fiscal responsibility,

  • 3-5 years management experience.


  • Knowledge of seniors transportation issues.

  • Experience with Collective Impact.

Working Conditions

The BEST office is located in Vancouver’s Chinatown at the Sun Wah Centre, operated by BC Artscape project. The Sun Wah Centre is a collaborative environment and includes flex space for meetings and shared kitchen facilities.

BEST offers a flexible workspace for staff including the opportunity to work remotely, and set alternative schedules. The BEST General Manager is expected to be regularly present in the office to support staff, but can also work remotely. The General Manager is expected to accommodate external and internal meetings, including meetings on evenings and weekends, with time in lieu for hours over the standard 35 hours per week.


  • Salary commensurate with experience,

  • BEST is able to offer a generous paid vacation period,

  • BEST is unable to offer extended health benefits.

Start Date:

Expected start date is February/March 2019 and negotiable. The intention is to have the start date of the new General Manager to overlap with the current General Manager to ensure adequate knowledge transfer between leaders and other staff.

Submit Applications to:

Please submit a Cover letter outlining your interest in working with BEST and your CV to Position is open until filled.

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Current status: Open/apply now.   Date publiée : Jan 13 2019    Numéro : 49829