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ECOTOURISM & HOSPITALITY JOBS

Position: Guest Services/Front Desk
Organization: Cabot Shores Wilderness Resort and Retreat
Location: Indian Brook, Cape Breton Island, Nova Scotia 
Housing: some staff housing available (inquire)
Hours: part to full time in September & October with possibility for part time winter work depending on occupancy.

Located on the Atlantic side of the Cabot Trail, Cabot Shores is a second home to guests from all over the world. We offer a range of traditional and unique accommodations, outdoor adventures, wellness services, cultural activities and serve nutritious meals in our Bistro. Join our team of hardworking, fun-loving staff and spend the summer in a beautiful setting, enjoying activities onsite such as meditation, Qi Gong, kayaking, hiking, swimming, music jams, and more.

Duties include:

  • Welcome guests and provide excellent customer service
  • Perform check-in and check-out procedures
  • Promote our accommodations via online travel agent such as AirBnb, TripAdvisor, Expedia, etc.
  • Manage online and phone reservations including taking payments
  • Provide information about availability, lodging, rates, bistro, amenities & packages
  • Address complaints and go the extra mile to make sure all guests are satisfied
  • Liaise with our housekeeping staff to ensure all accommodations are set up, liaise with bistro and kitchen, take bistro reservations
  • Learn guest requirements and share information and activities for Cabot Shores and all of Cape Breton

Requirements:

  • Excellent communication skills and outgoing personality
  • Participate in a fun and dynamic team environment
  • Ability to work under pressure, multi-task, prioritize tasks and take initiative
  • Pay attention to detail and fully complete tasks
  • Be coachable and willing to learn
  • Experience with computers and basic Microsoft software
  • Social Media knowledge and graphic design experience an asset
  • Enjoy being in a rural area of Cape Breton
  • Knowledge of local Cape Breton Island cultural events and outdoor activities

General information:

  • part to full time in September & October with possibility for winter work depending on occupancy
  • Flexible schedule with split shift
  • Hourly wage (depends on experience)
  • Some staff housing available (inquire)

Send resume, 2 references and cover letter to Barbara: 
barbara@cabotshores.com
with subject: Guest Services/Front Desk

Lorsque vous enverrez votre candidature, merci d’indiquer que vous avez vu cette offre d’emploi sur le site GoodWork.ca.
 

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Current status: Open/apply now.   Date publiée : Jan 22 2019    Numéro : 50268