BUSINESS & FINANCIAL MANAGEMENT

Position: Happy Operations Manager
Company: Groovy Yurts | About 
Location: Alexandria ON (between Ottawa & Montreal, Cornwall)

The purpose of our Operations Manager is to contribute to the smooth operation of all administrative duties as well as to support the groovy ownership in terms of financial management, cost controls, staff learning and development, customer satisfaction levels, and logistics.

Groovy Yurts has four ‘Core Values’:

• Happy customers – to provide excellent quality and customer service
• Happy suppliers – to ensure the business is sustainable for our Mongolian partners
• Happy co-workers – to guarantee good working conditions and wages for our entire team
• Happy planet – to ensure we carry our business in respect with the environment

We strongly believe that a business can be both profitable and sustainable… and that we have proven this thus far. We have fun at what we do, and we aspire daily to keep a balance between our work environment and ensuring our customers receive the very grooviest of customer care and service. Our new project manager will understand these priorities and work with us to ensure they are achieved.

Groovy Responsibilities

• Development, management and accountability for all financial budgets, strategic forecasts and cost controls
• Manage workloads and resources to ensure all business and operational requirements are met
• Lead the groovy team by establishing guidelines and best practices for all aspects of Groovy Yurts including but not limited to administration, customer service, quality controls
• Supervision, coordination and implementation of logistics and delivery
• Assist in the coordination and implementation of the company CRM, Zoho
• Assist in providing leadership, coaching, mentorship, direction, to all team members
• Assist in Interviewing, hiring, and evaluation of new and existing team members
• Ability to get down and dirty when needed

Your Groovy Requirements

• Community college graduate or equivalent, combination of education, training/licencing and experience.
• Financial management and experience
• Proven leadership abilities and strong verbal and written communication skills
• Customer service driven, highly organized and passionate
• Critical thinker with proven problem solving grooviness
• IT experience, Professional bookkeeping or accounting designation, Familiarity with CRM’s and French language/
• bilingualism are all considered great assets

Terms:

• Salary range to commensurate with experience
• Incentive bonus structure in place
• Posting date: February 10, 2021
• Close date: TBD

To Apply:

Contact information: Please send your resume and cover letter to Yves Ballenegger at yves@groovyyurts.com

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We look forward to hearing from you!